We understand, that you may sometimes need to cancel the booking. Please read Cancellation Policy in full.
When you prepay a reservation our policy regarding cancellations is that they must be made by e-mail at (firstname.lastname@example.org) or by phone at( 30) 2810253480or( 30) 6987777662.
You may be charged cancellation fee depending on the timing advance of the cancellation. In general, if the booking is cancelled within 7 days of the booking date and at least 24 hours before confirmed pick up time, all funds will be reimbursed. If the booking is cancelled outside 7 days of the car rental booking date and at least 24 hours before the pickup time, all funds will be reimbursed. In most cases, no funds will be reimbursed, if the booking is cancelled less than 24 hours before the pickup time.
Cretan Transfer Services requires that all changes be received by phone, email or through our website at least 3 hours prior to pick-up.